The Benchmarking Book

The Benchmarking Book PDF
Author: Tim Stapenhurst
Publisher: Routledge
ISBN: 0750689056
Size: 13.33 MB
Format: PDF, Docs
Category : Business & Economics
Languages : en
Pages : 454
View: 6654

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With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. This essential guide to process improvement through benchmarking provides all the information you need to carry out effective benchmarking studies and improve performance. Focused on best practice across different industries, it offers crucial guidance on how to analyse data, avoid pitfalls and structure reports to achieve the best results. Covering the background, roots and role of benchmarking, the benchmarking process itself from internal preparation to working with participants and improving performance, and important considerations such as project management and legal issues, the book also includes detailed real-life case studies to illustrate benchmarking in practice. This is a practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with detailed case studies to illustrate pitfalls and best practice. It includes all the necessary background, definitions, planning considerations, project management tactics and data analysis tools, making this the ideal one-stop benchmarking handbook for quality managers.

The Benchmarking Management Guide

The Benchmarking Management Guide PDF
Publisher: Productivity Press
ISBN: 9781563270451
Size: 71.72 MB
Format: PDF
Category : Business & Economics
Languages : en
Pages : 260
View: 3743

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Written for managers, this powerful guide produced by the American Productivity and Quality Center (APQC), outlines the fundamentals for planning, organizing, and introducing benchmarking into the workplace. Filled with information gleaned from surveys of 87 International Benchmarking Clearinghouse members, it provides unique insight, enabling organizations to better plan their own benchmarking efforts. Within eight appendices, there is a wide spectrum of additional useful knowledge, including definitions of legal and moral behavior in the context of benchmarking, and a comparison of the numerous steps involved in its implementation. The text also includes an extensive bibliography of benchmarking and total quality management literature.

Train The Trainer Vol 4

Train the Trainer Vol 4 PDF
Author: ASTD
Publisher: American Society for Training and Development
ISBN: 9781562862817
Size: 75.54 MB
Format: PDF, ePub
Category : Business & Economics
Languages : en
Pages : 192
View: 3877

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To be successful, you must be able to quantify the results of your outcomes. In volume 4, you'll learn how to accurately measure the success of your training programs. Detailed sections show you how to collect data, conduct focus groups, and calculate your return on investment--all the steps you need to evaluate learning outcomes.

Strategic Benchmarking

Strategic Benchmarking PDF
Author: Michel Theriault
Publisher: Quick Guides for Managers
ISBN: 9780993773327
Size: 67.94 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : en
Pages : 140
View: 2316

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Managers use benchmarking to assess department or company performance and to make improvements. Yet traditional benchmarks only tell you how you compare, not how to improve. This book shifts you from benchmarking numbers to benchmarking practices.

The Manager S Guide To Health And Safety At Work

The Manager s Guide to Health and Safety at Work PDF
Author: Jeremy Stranks
Publisher: Kogan Page Publishers
ISBN: 9780749444952
Size: 30.32 MB
Format: PDF
Category : Electronic books
Languages : en
Pages : 322
View: 3391

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This new edition is essential reading for all managers responsible for the welfare of their staff. As well as advising on the complicated legal obligations, it also explains how to ensure an appropriate level of control over health risks.

High Performance Buildings A Guide For Owners Managers

High Performance Buildings  A Guide for Owners   Managers PDF
Author: Anthony Robinson, MS
Publisher: Lulu Press, Inc
ISBN: 1312083077
Size: 19.78 MB
Format: PDF, ePub, Mobi
Category : Technology & Engineering
Languages : en
Pages :
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High Performance Buildings: A Guide for Owners and Managers, is a template - a blueprint for action for those making decisions about how to improve the energy efficiency and performance of new or existing buildings. It is designed to have broad appeal, both for the seasoned veteran facility or energy manager and for the new manager alike, but can also be utilized as a practical desk reference by professionals such as architects, engineers, and construction managers. The full spectrum of topics relevant to achieving optimum building performance is addressed, including analysis of overall building energy use and performance, building commissioning, applicable codes, standards and rating systems, building envelope, onsite power generating options, optimizing performance of building mechanical and electrical equipment, and importance of effective building operation and maintenance practices. Fundamental principles are discussed and illustrated with case studies.

Practical Benchmarking The Complete Guide

Practical Benchmarking  The Complete Guide PDF
Author: M. Zairi
Publisher: Springer Science & Business Media
ISBN: 9401112843
Size: 68.63 MB
Format: PDF
Category : Business & Economics
Languages : en
Pages : 262
View: 2648

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by Bob Camp The business improvement topic and quality tool called benchmarking is becoming widely understood and broadly applied. There are now applica firms that tions in almost all segments of the economy including industrial either produce a product or a service, non-profit organizations such as healthcare, government and education. The approach is starting to spread around the globe with initiatives in Europe, Asia Pacific and South America. This is commendable and reassuring and must show that there is significant interest in the approach and that it works. What is missing, however, are books and reference material that are not solely prepared in the US where benchmarking started. Theses would include examples of applications relevant to the local area and industries. They would include references to articles written about benchmarking appearing in local publications. In this fashion those interested would have near hand case histories of the use of benchmarking and therefore become encouraged to use the technique. Zairi and Leonard have done the benchmarking community a real service by documenting the European view and application of benchmark ing to a wide range of examples. But they have not stopped there. Their text includes treatment of a number of related facets of benchmarking that makes this a fairly thorough text.


Benchmarking PDF
Author: Austin Mayhead & Co. Ltd
Size: 14.72 MB
Format: PDF, ePub, Mobi
Category : Benchmarking (Management)
Languages : en
Pages : 41
View: 5064

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Benchmarking Der Weg Zu Best Practice

Benchmarking Der Weg zu Best Practice PDF
Author: Armin Töpfer
Publisher: Springer-Verlag
ISBN: 3642608213
Size: 48.11 MB
Format: PDF, Docs
Category : Business & Economics
Languages : de
Pages : 245
View: 3972

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Durch den ständig wachsenden Konkurrenzdruck ist nahezu jedes Unternehmen gezwungen, sich mit innerbetrieblichen (Um-)Strukturierungen zwecks Verbesserung und Stabilisie- rung der eigenen Position auseinanderzusetzen. Dieses Buch bietet neben der Vorstellung von Grundsätzen den inter- nationalen Bezug zum Benchmarking mit anschließender detaillierter Darstellung von Benchmarking in der Industrie und im Dienstleistungsbereich. Kernpunkt dieses Werkes ist die Darstellungsweise des Erfolges durch Lernen von den Besten.

Plan Do Check Act A Practical Guide For Managers

Plan  do  check  act   a practical guide for managers PDF
Author: Raimundo Godoy
Publisher: Escola de Gestão Aquila
ISBN: 0646813382
Size: 40.56 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : en
Pages : 214
View: 5034

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Plan. Do. Check. Act. Four simple words that together form a powerful management technique for improving processes, activities, and organisations. We wrote this book to help readers understand and apply the PDCA (Plan, Do, Check, Act) method. It is a model that we have used successfully with clients around the world, helping deliver sustainable performance improvement and shareholder value. The concepts and theory behind the method appear simple and straightforward, but we found that most of the literature on the subject is complicated, overblown, and dull. So, we decided to write this book. We have set out to bring the PDCA method to life, using clear language, simple concepts, and examples from our own experience. We hope that, after reading this book, you will be able to apply the PDCA method to your work, as well as other areas of your life, because the concepts and approach are universally applicable. We do not pretend to cover everything there is to know about the subject, but we hope that this book is the start of your experience of understanding and using the PDCA method to make a difference to everything you do.

Benchmarking For People Managers

Benchmarking for People Managers PDF
Author: John Bramham
Publisher: CIPD Publishing
ISBN: 9780852926697
Size: 70.44 MB
Format: PDF, Docs
Category : Benchmarking (Management)
Languages : en
Pages : 231
View: 2581

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Companies can constantly improve themselves if they remain open to what is going on elsewhere. Drawing on extensive experience right across the personnel function, John Bramham cuts through the mystique of benchmarking and shows how it is done.

Exploring Public Sector Strategy

Exploring Public Sector Strategy PDF
Author: Kevan Scholes
Publisher: Pearson Education
ISBN: 9780273646877
Size: 66.69 MB
Format: PDF
Category : Political Science
Languages : en
Pages : 326
View: 375

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« The public sector in many countries remains a major part of the economy in terms of both employment and provision of services. But the last 15 years it has undergone a revolution in structure, performance and management thinking. Exploring public sector strategy, the latest book in the Exploring Corporate Strategy series, explores how strategic management theory and practice is applicable to public sector organisations. » (Tiré de l'endos du livre).