42 Rules Of Employee Engagement 2nd Edition

42 Rules of Employee Engagement  2nd Edition  PDF
Author: Susan Stamm
Publisher: Happy About
ISBN: 1607731037
Size: 17.29 MB
Format: PDF, Kindle
Category : Business & Economics
Languages : en
Pages : 122
View: 172

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'"42Rules of Employee Engagement"' was born out of need for corporations, leaders and managers to engage with employees. Depending on whose research you read, as much as three quarters of the global workforce were not engaged! How long could organizations continue down this path and thrive or survive? As overwhelming as these data seem, Susan Stamm began to recognize the solutions are simple and within our reach. Engagement begins and ends with leaders and their day to day actions. It's the little things that make the big difference: how much information the leaders shares, how they approach important conversations, how much control they need, and how well they listen. An organization can be a best place to work, yet have a team no one wants to work on. The reverse is also true and it is almost always related to the leader. A challenge is that leaders often have blind spots, especially leaders that are struggling with their teams. This book include stories that leaders can relate to and that might open the door for them to consider how their actions appear to others. The best way to use this book is as a conversation starter. Take it to lunch with colleagues and discuss a single rule and the implications for your teams. These rules are actionable; when there is a challenge, there is always a specific action or direction recommended for dealing with it. In addition to the actions offered at the end of each rule, Appendix C provides links to more than two full years of free employee engagement activities and tools. If you want better engagement at your company, you should pick up '"42Rules of Employee Engagement"' today.

Smart Work 2nd Edition

Smart Work  2nd Edition  PDF
Author: Lucy D. Freedman
Publisher: Happy About
ISBN: 1600052347
Size: 58.63 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 224
View: 5742

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Freedman demonstrates to today's corporate managers and high-tech professionals that the seemingly chaotic world of corporate communication actually has a structure and that the structure, or syntax, can be decoded and used to one's advantage.

42 Rules For Outsourcing Your Call Center

42 Rules for Outsourcing Your Call Center PDF
Author: Geoffrey A. Best
Publisher: Happy About
ISBN: 1607730693
Size: 56.96 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 139
View: 4317

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Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.

42 Rules For Successful Collaboration 2nd Edition

42 Rules for Successful Collaboration  2nd Edition  PDF
Author: David Coleman
Publisher: Happy About
ISBN: 1607731118
Size: 33.67 MB
Format: PDF
Category : Business & Economics
Languages : en
Pages : 158
View: 7639

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Whether you are a 5-person team or a 50,000 person company some of the same rules for successful collaboration apply. The more you share what you know the more it is worth; understanding a person's local context is more critical to successful collaboration than any technology you may use. Based on years of research, an encyclopedic knowledge of collaborative technologies, and a realization that collaboration is hard to do successfully, Mr. Coleman provides a holistic view on collaboration. Through a variety of contributions from his social networks, others have contributed their best rules for collaboration based on their experience. The holistic approach (People, Process and Technology) is the organizing principle for the book and each rule can be found in the appropriate section. Managers, CEOs, Venture Capitalists, or anyone that has to work with other people at a distance every day can get great benefit from this book. Readers of this book will walk away with a much better idea how to be successful in their interactions with others via the computer. It will help people who are on teams separated geographically, as well as managers and executives. The book filled with high-tech nuggets of wisdom for programmers and IT professionals. But it also has practical rules that apply to anyone who works with others.

42 Rules For Working Moms 2nd Edition

42 Rules for Working Moms  2nd Edition  PDF
Author: Laura Lowell
Publisher: Happy About
ISBN: 1607731045
Size: 24.60 MB
Format: PDF, ePub
Category : Social Science
Languages : en
Pages : 108
View: 6829

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Written by real working moms, '42 Rules for Working Moms (2nd Edition)' is a compilation of funny practical advice on how to survive as a 'working mom'. These real life experiences are fun, personal and sure to be appreciated by working moms everywhere. Gone are the sugar-coated nicey-nice images you just can't relate to. In 42 Rules of Working Moms (2nd Edition), you get real insights into what matters, what works, what doesn't, and why. Laura Lowell brought together a diverse group of working moms: different cultures, industries, ages, relationships and perspectives. The contributors possess years of experience balancing their personal and professional lives. They come together to share their hard-earned lessons with other working moms. 42 Rules for Working Moms (2nd Edition) is for any Mom who struggles with how to switch gears, or who wants to learn: What successful working moms know that you don't. Why it's ok to be selfish. Why we need to lose the guilt. Why you can never give up.

42 Rules For A Web Presence That Wins 2nd Edition

42 Rules for a Web Presence That Wins  2nd Edition  PDF
Author: Philippa Gamse
Publisher: Happy About
ISBN: 1607730960
Size: 79.53 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 136
View: 6080

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Primarily designed for businesses which are not pure e-commerce companies, and that probably don't have the resources to deploy major enterprise software solutions and dedicated in-house technical teams, this volume explains business concepts, issues, strategies, and tactics for the Web.

42 Rules Of Cold Calling Executives 2nd Edition

42 Rules of Cold Calling Executives  2nd Edition  PDF
Author: Mari Anne Vanella
Publisher: Happy About
ISBN: 1607730995
Size: 21.13 MB
Format: PDF
Category : Success in business
Languages : en
Pages : 108
View: 4097

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Contains some of the fundamental principles Vanella has developed over the course of her career. Her clients and her own company use this approach to execute the top performing programs in the industry.

42 Rules To Jumpstart Your Professional Success 2nd Edition

42 Rules to Jumpstart Your Professional Success  2nd Edition  PDF
Author: Bud Bilanich
Publisher: Happy About
ISBN: 160773110X
Size: 50.58 MB
Format: PDF, Kindle
Category : Business & Economics
Languages : en
Pages : 134
View: 4636

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'42 Rules to Jumpstart Your Personal and Professional Success (2nd Edition)' is a guide to common sense career development, entrepreneurial achievement and life skills. Author Bud Bilanich, The Common Sense Guy, has been helping people succeed for over 30 years. He's spent the last 10 years studying successful people, cracking the code to success. He shares what he's learned in this book. Bud shares stories of personal and professional triumphs and failures and what he learned from them. He also tells other people's stories that he finds inspiring. Written in a straightforward, common sense manner, '42 Rules to Jumpstart Your Personal and Professional Success (2nd Edition)' provides the reader with practical, down to earth advice on how to create a successful life and career. In this book you will learn how to: take responsibility for your life and career become more self confident create positive personal impact become and outstanding performer become a dynamic communicator become more interpersonally competent. Others have called Bud's writing on personal and professional success, "brilliant," "authentic yet forceful," "practical and actionable," and "easily readable wisdom." Get your own copy of 42 Rules to Jumpstart Your Personal and Professional Success (2nd Edition) and see for yourself.

42 Rules For Elementary School Teachers 2nd Edition

42 Rules for Elementary School Teachers  2nd Edition  PDF
Author: Susan Guerrero
Publisher: Happy About
ISBN: 1607731088
Size: 22.47 MB
Format: PDF, ePub, Docs
Category : Education
Languages : en
Pages : 102
View: 2604

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Written by an experienced educator, '42 Rules for Elementary School Teachers (2nd Edition)' is a collection of personal and practical professional advice on how to thrive as an elementary school teacher. These guiding best practices promote clear connections to successfully creating a learning community that supports students while keeping teachers sane and successful. Here are the rules that will help teachers rule the school. Whether it's your first year teaching, your last, or somewhere in between, 42 Rules for Elementary School Teachers (2nd Edition) will give you easy to implement strategies for being an outstanding and effective educator. Susan Guerrero shares the rules she has learned and lived in over twenty years in education. Her experiences as an educator are varied and diverse giving her a full understanding of the personal and professional challenges teachers face. As a supporter of teachers Susan brings the insights she has gained from being both inside and outside the classroom. '42 Rules for Elementary School Teachers (2nd Edition)' is for any teacher who wants to stay connected to the joy of teaching or who wants to learn: What you need do to be successful before students ever enter the classroom Why we need to ask important questions What PREP really is and how it will help you reach every student Why you can relax and still be phenomenal

42 Rules For Driving Success With Books 2nd Edition

42 Rules for Driving Success with Books  2nd Edition  PDF
Author: Mitchell Levy
Publisher: Happy About
ISBN: 1607731029
Size: 14.96 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 142
View: 514

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'42 Rules of Driving Success with Books (2nd Edition)' will help you appreciate the ease of creation and the depth of value a book (or series of books) can create for your business. Whether you write the book yourself, have your clients/partners provide content, or have it ghostwritten, being the author of a book makes you an expert and being the expert gets you business. By reading this book, you will be informed and inspired by the stories and lessons of 40 other professionals that benefited greatly with their book. The authors in this book wrote content that allowed them to demonstrate innovation, share their marketing strategy, improve client retention, and share tricks and techniques on using a tool or service. The fact that they put this content in a book gave their ideas weight and increased their credibility and reputation. Having their books show up on Amazon, BarnesandNoble.com and other physical and eBook locations as well as personally delivering their books to clients/prospects really helped to drive the impact of their message. If you are a CEO, CMO, evangelist or someone in your company that needs to demonstrate thought leadership, drive lead generation, and increase revenue, '42 Rules of Driving Success with Books (2nd Edition)' is an invaluable read as it will help you catapult your success. Start your journey or enhance it today by applying the ideas and techniques contained in this book by 40 experts that have all used books for their professional success.

Business Ethics Seventh Edition

Business Ethics  Seventh Edition PDF
Author: Joseph W. Weiss
Publisher: Berrett-Koehler Publishers
ISBN: 1523091568
Size: 17.90 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : en
Pages : 648
View: 5830

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The seventh edition of this pragmatic guide to determining right and wrong in the workplace is updated with new case studies, exercises, and ancillary materials. Joseph Weiss's Business Ethics is a pragmatic, hands-on guide for determining right and wrong in the business world. To be socially responsible and ethical, Weiss maintains, businesses must acknowledge the impact their decisions can have on the world beyond their walls. An advantage of the book is the integration of a stakeholder perspective with an issues and crisis management approach so students can look at how a business's actions affect not just share price and profit but the well-being of employees, customers, suppliers, the local community, the larger society, other nations, and the environment. Weiss includes twenty-three cases that immerse students directly in contemporary ethical dilemmas. Eight new cases in this edition include Facebook's (mis)use of customer data, the impact of COVID-19 on higher education, the opioid epidemic, the rise of Uber, the rapid growth of AI, safety concerns over the Boeing 737, the Wells Fargo false saving accounts scandal, and plastics being dumped into the ocean. Several chapters feature a unique point/counterpoint exercise that challenges students to argue both sides of a heated ethical issue. This edition has eleven new point/counterpoint exercises, addressing questions like, Should tech giants be broken apart? What is the line between free speech and dangerous disinformation? Has the Me Too movement gone too far? As with previous editions, the seventh edition features a complete set of ancillary materials for instructors: teaching guides, test banks, and PowerPoint presentations.

Chinese Contract Law Theory Practice

Chinese Contract Law   Theory   Practice PDF
Author: Mo Zhang
Publisher: BRILL
ISBN: 9004414789
Size: 62.87 MB
Format: PDF, ePub, Docs
Category : Law
Languages : en
Pages : 496
View: 6049

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Chinese Contract Law (2nd Ed) contains the latest developments of contract legislation, adjudication and practices in China and provides all information necessary to comprehend contemporary Chinese contract law.

Lean Hospitals

Lean Hospitals PDF
Author: Mark Graban
Publisher: CRC Press
ISBN: 1439870446
Size: 16.30 MB
Format: PDF, Kindle
Category : Medical
Languages : en
Pages : 268
View: 5185

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Healthcare leaders around the world are facing tough challenges, including the need to deliver better value for patients and payers, which means improving quality while reducing cost. It might seem impossible to do both, but organizations around the world are proving it's possible, through Lean. Health systems are able to enhance all dimensions of patient care, including both safety and service, while creating more engaging and less frustrating workplaces for healthcare professionals and staff... all leading to improved long-term financial performance. Building on the success of the first two editions of this Shingo Prize-Winning book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition explains how to use the Lean philosophy and management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing today’s health systems, including rising costs, falling reimbursement rates or budget constraints, employee retention, and harm to patients. The new edition of this international bestseller (translated into eight languages) begins with an overview of Lean methods and mindsets. It explains how engaging staff and leaders in Lean practices such as value stream mapping and process observation can help reduce wasted motion for caregivers, prevent delays for patients, and improve the long-term health of your organization. In addition to a new introduction from John Toussaint, this updated edition includes: New and updated material on identifying waste, A3 problem solving, employee idea management, kanban for materials management, and strategy deployment New case studies and examples—including a new 5S case study (Franciscan St. Francis Health) and other case examples highlighting the challenges and successes of an academic medical center and a small urgent access hospital, featuring quotes and stories from executives New examples and updated data throughout, including revised chapters on patient safety and patient flow challenges and the improvements driven by Lean Detailing the mindsets and methods needed for a successful transition to a Lean culture, the book provides the understanding of Lean practices—including value stream mapping, standardized work, error proofing, root cause problem solving, and daily improvement processes—needed to reduce common hospital errors and improve performance in other dimensions. The balanced approach outlined in this book will guide you through the process of improving the quality of care and service while reducing costs in your hospital. *The Lean Certification and Oversight Appeals committee has approved Lean Hospitals as recommended reading for those in pursuit of Lean Bronze Certification from SME, AME, Shingo Prize, and ASQ